Privacy Policy

1. Information We Collect

We only collect basic information that is strictly necessary to initiate your loan or credit card inquiry:

• Personal Details: Name, mobile number, and email address.
• Financial Details: Employment type, monthly income, loan amount required, and basic business details (if applicable).
• No Document Uploads: We do not require or collect any document uploads during the initial application process on our website.
• Cookies: We use strictly necessary session cookies to maintain your login state and website functionality.

2. How We Use Your Information

Your information is utilized solely for legitimate business and service delivery purposes:

• Evaluating your eligibility across various financial products.
• Sharing your application profile with authorized banking and NBFC partners to process your request.
• If a lending partner requires specific documents (e.g., PAN, Aadhaar) to proceed with your application, we or our partner representatives may contact you directly to request them securely outside this website.
• Communicating application status updates via email, SMS, or WhatsApp (based on your consent).

3. Storage, Processors & Security

• Secure Infrastructure: Your data is hosted and processed using industry-standard, highly secure cloud infrastructure providers. Some of these cloud servers may be located outside India.
• Security Measures: Data in transit and at rest is encrypted. Access is strictly limited to authorized SureFund personnel and the specific lending partner handling your file.
• Breach Notification: In the unlikely event of a data breach, we maintain an incident-response plan and will notify the Data Protection Board and affected users within 72 hours.

4. Data Retention & Deletion

• We retain your data only for as long as necessary to fulfill the application purpose or comply with RBI/legal guidelines.
• For rejected, abandoned, or incomplete applications, your personal data will be securely and permanently deleted from our primary databases after 12 months.

5. Your Rights Under DPDP

You maintain full control over your personal data. You have the right to:

• Access & Correct: Request a copy of your data or correct inaccuracies.
• Withdraw Consent: You can withdraw your consent for data processing at any time by emailing our support team.
• Nominate: Nominate an individual to exercise your privacy rights in the event of death or incapacity.

6. Contact & Privacy Support

If you wish to exercise any of your privacy rights, withdraw consent, or have any data-related queries, please reach out to our support team: